The security of your personal information is our top priority. Everything about how your data is collected, used, and protected on the pc999 platform is explained clearly here.
Pc999 ("we", "us", or "the Platform") provides a trusted online gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect your personal information, why we collect it, where it is stored, and how we keep it secure.
By using the pc999 website, mobile app, or any of our other services, you automatically agree to this Privacy Policy. Please read it carefully before you start using our services.
We believe transparency is the foundation of trust. That is why everything is explained in plain language — no hidden clauses, no complex legal jargon. Your data belongs to you; we simply take responsibility for using it properly.
Pc999 only collects information that is necessary to provide our services. We do not collect excessive or unnecessary data.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Register |
| Contact Information | Mobile number, email address | Register |
| Financial Information | Mobile Banking/Nagad number, transaction history | Payment |
| Device Information | IP address, browser type, OS | Automatic |
| Gaming Information | Betting history, session duration, wins and losses | Automatic |
| KYC Documents | NID copy, passport, selfie | Verification |
When you browse pc999, certain information is collected automatically. This includes your device's IP address, browser type, session duration, and the pages you visit. This data is used primarily to ensure the security and performance of the platform.
Pc999 uses collected data only for specific, legitimate purposes. We never use your information for any unauthorized activity.
Pc999 has implemented international-standard technical and organizational measures to keep your data secure.
Pc999 uses cookies on its website. Cookies are small text files stored in your browser that help improve the functionality of the site.
You can disable cookies at any time through your browser settings. However, some features may not function properly as a result.
As an account holder at pc999, you have the following rights over your personal data:
You can request to know what information we hold about you.
If any information is incorrect, you may request a correction.
You may request deletion of your data under certain circumstances.
In certain cases, you may request that the processing of your data be restricted.
You may request your data in a convenient, downloadable format.
You may object to the use of your data for specific purposes.
Pc999 does not retain any data longer than necessary. Retention periods vary depending on the type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Compliance |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | AML Guidelines |
| Gaming Logs | 3 Years | Responsible Gaming Monitoring |
| Support Contact | 2 Years | Service Quality Enhancement |
| Cookie Data | 30 Days – 1 Year | Based on cookie type |
After the retention period, data is securely deleted or anonymized.
Pc999 is strictly for individuals aged 18 and above. We do not knowingly collect or store data from minors.
Age is verified at registration. If we determine that a minor has created an account, it will be closed immediately and all associated data will be deleted.
This Privacy Policy may be updated from time to time due to business needs, legal changes, or service improvements.
If any significant changes are made, we will:
Continued use of the site after any changes will be considered acceptance of the updated policy. Please check this page regularly.
If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:
We typically respond to all privacy-related requests within 48 business hours.
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption — the same technology used by the world's leading banks.
We do not sell your information to any advertisers or third parties. Your privacy is not part of our business model.
Pc999 is approved by international gaming regulatory authorities. All data practices are subject to regular audits.
You can request to view, correct, or delete your data at any time. No hassle, no delays.
If a suspicious login or unusual activity is detected, your account is automatically secured and you are alerted immediately.
Our expert team is available around the clock to answer any questions about data protection — day or night, whenever you need us.
Your data is secure, your privacy is guaranteed. Join pc999 today and enjoy safe, exciting gaming alongside millions of players across Bangladesh.